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Testimonials

When the time comes for you to find a new home for your record & CD collection, Rat is where you need to be. But don't just take our word for it; read what our previous customers say.

An honest and open appraisal of my collection from the start with no tactics or hidden agenda. Tom clearly has solid knowledge of the vinyl market and his customer base. Good communication through out the process and an approachable manner made the whole experience straight forward and on the day of collection (thanks to all of the above) we reached a deal which was mutually agreeable. I was very happy with the whole process.

It was a very enjoyable experience dealing with Tom in the selling of my record collection. Living out in Surrey and being somewhat frustrated by the lack of responses from local dealer I contacted Tom via his website link. 
We fixed a time to review the collection. He arrived on time, worked quickly and efficiently and gave me what I felt was an honest and fair price for my collection. 
I would highly recommend Tom if your thinking of selling part or all your collection. The fact that you know your records will be played and enjoyed again should also credited to Tom. 
I'm glad that the records will go to good homes. Dealing with you was a pleasure. You were reliable, honest and above all very fair.

I needed to sell my late father’s Jazz collection which consisted of a large number of CDs and Vinyl. I spoke to Tom and he was very helpful giving a price which I was happy with. The whole process was dealt with very quickly. I would definitely recommend Rat Records if you have a large collection to sell.

It was a pleasure meeting you as was the whole transaction. Your initial response was not only quick but also well expressed, reasoned and almost apologetic. Even having trekked a long way you were very sympathetic in giving me a chance to change my mind at the last minute and hang on to my cd collection. The fact that you came such a long way to pick them up was also a real benefit. You obviously are really knowledgeable about music as well as your own business and clearly a genuine and enthusiastic music lover. I would have no qualms whatever in recommending your friendly and hassle free service. 

We were impressed by the prompt and efficient way you dealt with buying our son's rather esoteric CD collection, from making an initial, and very fair, offer to arranging collection. We appreciated your honest, upfront approach. Everything was very straightforward and we'd certainly recommend you to anyone looking to sell any kind of music.

 

I’m a technical person by both nature and profession, so logistics and problem solving are second nature to me, so to answer your request for feedback, I am asking myself how would I do it and what could be better, but to be honest there’s little I can think of, other than maybe acquiring some of those collapsible plastic storage boxes (and a calculator!). Fair point, I'd run out of boxes that day! - T.

It’s been a pleasure to deal with Rat Records, and your expert knowledge and integrity were evident from the first contact. Your assessment of the collection was thorough and efficient, and the valuation was conducted fairly and professionally.

I would not hesitate to recommend your services to anybody wishing to dispose of a record/CD collection seeking a fair and realistic price.

If I’m ever in Camberwell, I’ll pop in and say hello (I might even buy something!)

Rat Records have a strong enthusiasm for what they do which came across clearly on the web site.  I spoke to four people about buying my records.  One was an individual who just wanted to cherry pick his way through my albums; another was more interested in a different genre of records.  The third didn’t really exude any great enthusiasm for the sample records that I listed for him.  All of these were close to where I live.  But Tom was willing to travel to assess my collection.  He had already given me some indicative prices and explained how he graded the records.  He was knowledgable and it was nice to hear from someone who remembered some of the bands that I thought were great at the time and should have had greater success.  It was good to spend an hour and a half gently reminiscing, without getting too sentimental, about a time in my life that was formative for me.  We agreed what seemed a pretty fair price to me (and to my wife, who is the haggler in our household).  I helped Tom load up his van and he left for the M1 with me feeling no regrets.  The records had after all sat in the loft unplayed for nine years.  I didn’t need the money, but it was good to get what feels like a fair price.  And it was better still to have felt like your 30 year old record buying decisions had been (broadly) good ones.